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24/7 NOC monitoringYour infrastructure, monitored around the clock.
We monitor servers, networks, cloud and applications from our NOC, filter out the noise and act on the events that matter.
What is a NOC?
A NOC (network operations center) performs the ITIL practice of monitoring and event management: it watches the infrastructure, detects changes of state and responds before they affect users. N.Technology's NOC operates 24/7 with AITops®.
Correlates thousands of alerts into a single actionable incident and runs proven remediations in minutes.
- Monitoring and event management
- Incident management
- Availability management
- Capacity and performance management
What our NOC does.
It watches the technology; your users are supported by the service desk.
A single pane of glass
Servers, networks, databases, cloud and applications in one console.
Less noise
Alerts are filtered and correlated into actionable incidents.
Immediate action
AITops® runs approved actions; everything else goes to specialists.
Before it fails
Usage and performance trends to anticipate capacity saturation.
What we monitor
- Servers and virtualization
- Storage
- Databases
- Networks
- Cloud
- Identity
- Telephony
- Applications
What clients ask us.
Does the NOC support my users?
No. The NOC watches the technology; your users are supported by the service desk. The two work in coordination: whatever the NOC detects reaches the service desk as an incident.
What tool do you monitor with?
With yours, or with one we license and implement for you. The service does not depend on any one brand.
How is this different from buying a monitoring tool?
A tool gives you visibility; the service puts someone on it 24/7 to watch it, handle the events and answer for an SLA.
What can AITops® do without asking for permission?
Only what you authorize. Each process is configured as Manual, Assisted (with your approval) or Autonomous, and every action is recorded in the audit log.