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AI agents for back-office processes

AI process automation, with guardrails.

AI agents that run your organization's processes end to end: safe actions run on their own, and critical ones wait for your approval.

What are AI agents for back‑office processes?

AI agents for back-office processes run tasks end to end, such as accounts payable or reconciliations, under your rules and with human approval for critical steps. N.Technology implements and operates them on top of your existing systems, with full traceability and private models.

RPA vs. AI agents

RPA executes the step. An AI agent runs the process.

Traditional automation stops when something goes off script. An AI agent reasons about the process, decides within your policies and proves it.

01

Detect

The request, the exception or the incoming document.

02

Diagnose

Cause and context, using your information.

03

Decide

Builds the plan within your policies.

04

Execute and verify

Acts in your systems and checks the result.

05

Audit

Every step is recorded in a tamper-proof log.

Human control

You decide how much it does on its own.

Every action is classified by risk. Autonomy is earned with evidence, not assumed.

Green

Runs on its own

Safe and reversible: it runs and is audited.

Amber

One‑click approval

Sensitive: it proposes with evidence and waits for your sign-off.

Red

Enhanced control

Critical or irreversible: explicit approval and segregation of duties.

Agents by area

Where the daily pain lives.

A catalog for any organization or government agency, plus custom agents.

Customer service

Requests and service

Classifies, answers with a cited source and tracks deadlines.

Finance

Receipts, collections and invoicing

Reconciles CFDI (Mexican e-invoices), collects payments and invoices completed milestones.

Procurement

Suppliers and public tenders

Evaluates suppliers and detects conflicts of interest.

Legal

Contracts and renewals

Extracts obligations and tracks expiration dates.

Talent and access

Same‑day onboarding and offboarding

Access rights and records always up to date.

Leadership

Dashboard and commitments

Consolidated KPIs and commitments with follow-up.

For the public sector and government agencies

  • Public information requests answered within legal deadlines
  • Transparency and personal data obligations
  • Budget tracking and annual operating plan goals
  • Audit findings and internal control
Sovereignty and governance

Your data never goes to public AI services.

The agents reason with private models, on your infrastructure or in colocation in Mexico.

Sovereignty

Private models

Nothing goes out to public AI services. Your data trains no one else's models.

Traceability

Tamper‑proof log

Every decision and approval is recorded.

Governance

Built on ISO standards

Aligned with ISO/IEC 27001; ISO/IEC 42001 certification in progress. Trust Center

FAQ

What clients ask us.

Do AI agents replace my ERP or my existing systems?

No. The agents connect on top of your ERP, your service desk and your current workflows, and they close the loop that traditional automation leaves open. Your systems of record stay in place; the agents operate the process across them.

Which processes should we automate first?

Start with high-volume processes, processes with high compliance risk, or processes that are coordinated today through email and spreadsheets. We start with one process and expand based on evidence.

What is the difference between AI agents for back-office processes and AITops®?

AI agents for back-office processes run an organization's processes; AITops® runs IT infrastructure and systems. Both platforms share the same principle: autonomy under human control.