Event Correlation

AgileOps aggregates, normalizes, enriches, and processes any type of data from multiple domains using machine learning models to correlate events and transform them into actionable items.

Root cause analysis

AgileOps can identify the potential root cause of an incident through service models that locate the affected component in any communication layer, from the lowest level, such as a server, to the highest, such as communication with Internet Service Providers (ISPs).

Impact Map

AgileOps utilizes impact maps to automatically identify a component affected by an incident.

Self—remediation

Automated process that restores the health of a component without human intervention, improving efficiency, availability, and ensuring compliance with service levels.

Autonomous changes

Automated processes that implement adjustments in systems or processes without human intervention, increasing efficiency and reducing operational burden.

Autonomous requests

Automated actions that execute without direct human intervention, streamlining tasks and improving the efficiency of the system.

Self-management

A unique component in the market, capable of autonomously managing the lifecycle of an incident, can decide whether to escalate the case to the manufacturer or to level L3, attaching all necessary history and evidence for prompt resolution.